PRIVACY POLICY

The Privacy Policy explains how your personal data is collected, stored, and used when you visit our website.

With this Data Protection Statement we inform you which information MMM Pizza Group d.o.o. collects when you visit our site, how it is stored, and how it is used.

By visiting our site at www.caribic.rs, you agree that general information which is not used as personal data (meaning it is not recorded as such) may be collected. The web servers used for this purpose may collect the following data: the name of your Internet provider, the website from which you visited us, the web pages you visit while on our site, your IP address, etc. All this information is analyzed anonymously and is used solely to improve our site in terms of attractiveness, content, and functionality.

Please read this Privacy Policy carefully before using our website, as its provisions apply to you when using the site. We recommend that you print and keep a copy for future reference.

By accessing, browsing, and using our website, you confirm that you accept this Privacy Policy and agree to its terms. If you do not want your data to be used as described, you should not use our website.

Your use of our site, including any orders you place, is governed by our full business terms and conditions as well as the site’s terms of use, all available on the website.

INFORMATION COLLECTION

For the purposes of the Personal Data Protection Law, your personal data is collected and processed by the company MMM Pizza Group d.o.o. (MMM Pizza Group, Caribic Pizza, We, Us, Our).

When you visit our site, you agree that we may collect:

  • information such as your IP address, type and version of your browser, and other anonymous information collected during your use and browsing of our site, which helps us improve the site and the services we provide you;
  • personal data such as your full name, address, phone number, and e-mail address when you order our products.

Personal data is collected only if provided to us when ordering products or sending other inquiries or requests.

Such data is collected in accordance with Article 12 paragraph 1 point 3 in connection with Article 14 paragraph 2 point 3 of the Law on Personal Data Protection of the Republic of Serbia. Collected personal data is recorded and available based on personal, subject, or other criteria, within a database managed by the data controller. The database and your data remain under MMM Pizza Group d.o.o.

In this sense, you, as a customer-user, give consent for MMM Pizza Group d.o.o. to collect and process the following (data processing): your personal data and information about your orders.

This consent is given for the purpose of enabling MMM Pizza Group to understand your purchasing habits, for informational purposes, for product purchasing, and for other business needs.

You, as a customer, are aware of your right to fully withdraw this consent at any time. By withdrawing consent, processing of your data will cease.

You, as a customer, are aware of your right to partially withdraw consent at any time, by sending an e-mail to info@caribic.rs.

USE OF INFORMATION

The main reason we use such information (your personal data) is to inform you about the quality of our products and services, and to keep you updated with additional information related to MMM Pizza Group d.o.o.

We also use such information:

  • for preparing and delivering your orders and responding to your inquiries;
  • for developing and improving our products;
  • for statistics, market research, testing, and internal site management;
  • for improving our site and ensuring content is presented in the most effective way for you and your devices;
  • to inform you about changes to our site or services;
  • to measure and evaluate advertising effectiveness;
  • to provide you with information about products or services we believe may interest you.
You agree that we may keep copies of correspondence you send us and retain order information. Any personal data or identifying information you provide is stored in accordance with the Personal Data Protection Law.

INFORMATION SHARING

Your personal data will not be shared with third parties by us or by anyone acting on our behalf, except with our affiliated companies and selected third parties who provide services for us (e.g., direct marketing agencies). These parties will use the data only to provide the requested services. They may not use your data for other purposes unless required by law or government authority.

We also require all our partners to treat your personal data as confidential and in accordance with all applicable laws of the Republic of Serbia.

DATA STORAGE

The data we collect may be transferred or stored by selected third parties (e.g., payment processors). By entering your data, you agree to such transfer, storage, and processing. We will take all steps to ensure your data is treated confidentially and in line with this policy.

We store your data only as long as the service requested is provided or for as long as you have given consent, unless otherwise required by law.

MMM Pizza Group d.o.o., as the data controller and processor, takes technical, personnel, and organizational measures to protect your information from misuse, loss, destruction, alteration, or unauthorized access. In case of collection and processing, information is transmitted in encrypted form to prevent misuse. Our security measures are regularly reviewed according to technological progress.

Unfortunately, transmission over the Internet is not entirely secure. Although we will strive to protect your personal data, we cannot guarantee secure transmission; all transfers are at your own risk.

There are cases of fraudulent emails leading users to fake sites to enter personal data such as card numbers, usernames, or passwords, making it seem like the legitimate site.

If you receive such messages or someone requests your password claiming to be us, please report via our contact form or directly to info@caribic.rs.

DATA ACCESS

As a customer-user, you have the right to request that the data controller inform you truthfully and fully about processing of your data, to access collected data, and to copy it, in accordance with the law. The controller must act on your request without delay, no later than 15 days from submission.

You also have the right to verify, correct, supplement, update, or delete your data if you believe it is outdated or incorrect, by sending changes to our contact email or to the data officer at info@caribic.rs.

LINKS TO OTHER WEBSITES

You may connect to other websites not under our control. Once you leave our site, you agree we are not responsible for the protection or privacy of any data you share on such sites.

CHANGES TO OUR PRIVACY POLICY

Any changes or adjustments to this Privacy Policy will be published on our site, so please check it periodically.

You agree that we may amend this Policy at any time, including when laws change.

If you have a problem, question, or idea, please contact us. Due to constant Internet development, it is necessary to adjust this Policy from time to time.

CONTACT

If you have any questions about our Privacy Policy, please contact us at MMM Pizza Group d.o.o., Narodnog fronta 23, 21000 Novi Sad, or via email at info@caribic.rs.

Caribic app on phone

DownloadCaribicApp!